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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name, email address, and contact information
• Professional information including career history and goals
• Communication preferences and feedback
• Payment and billing information

How We Use Your Information

We use the information we collect to:

• Provide and improve our career coaching services
• Communicate with you about our services
• Process payments and manage your account
• Send you marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR and other applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 (212) 555-0147
Address: 285 Madison Avenue, Suite 1200, New York, NY 10017, United States

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Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Services Description

CareerAdviceNow provides professional career coaching, resume optimization, interview preparation, and related career development services. All services are provided for informational and educational purposes.

User Responsibilities

• Provide accurate and complete information
• Maintain confidentiality of account credentials
• Use services in compliance with applicable laws
• Respect intellectual property rights

Payment Terms

• Payment is required before service delivery
• All fees are non-refundable except as stated in our satisfaction guarantee
• Prices may change with 30 days notice

Satisfaction Guarantee

We offer a 100% satisfaction guarantee for first-time clients. If you're not satisfied with your initial session, contact us within 7 days for a full refund.

Limitation of Liability

Our liability is limited to the amount paid for services. We are not responsible for indirect, incidental, or consequential damages.

Intellectual Property

All content, materials, and tools provided remain our intellectual property. Clients receive a limited license for personal use only.

Termination

Either party may terminate services with written notice. Upon termination, access to materials may be revoked.

Governing Law

These terms are governed by the laws of New York State, United States.

Contact Information

For questions about these Terms of Service:

Email: [email protected]
Phone: +1 (212) 555-0147
Address: 285 Madison Avenue, Suite 1200, New York, NY 10017, United States

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

• Session management cookies
• Security cookies
• Load balancing cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control and manage cookies in various ways:

• Use our cookie consent tool
• Modify your browser settings
• Use browser plugins or extensions
• Opt out of specific advertising cookies

Third-Party Cookies

We may use third-party services that set their own cookies, including:

• Google Analytics for website analytics
• Social media platforms for sharing features
• Payment processors for secure transactions

Cookie Retention

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for a specified period or until manually deleted

Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. We will notify users of significant changes.

Contact Us

If you have questions about our use of cookies:

Email: [email protected]
Phone: +1 (212) 555-0147
Address: 285 Madison Avenue, Suite 1200, New York, NY 10017, United States

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DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

CareerAdviceNow respects the intellectual property rights of others and expects users of our services to do the same.

Copyright Infringement Claims

If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

Please send DMCA notices to our designated agent:

DMCA Agent
CareerAdviceNow
285 Madison Avenue, Suite 1200
New York, NY 10017
United States
Email: [email protected]
Phone: +1 (212) 555-0147

Counter-Notification

If you believe your content was wrongly removed due to a DMCA claim, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its previous location
• A statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification
• Your name, address, and telephone number
• A statement that you consent to jurisdiction of the federal district court

Repeat Infringers

We have a policy of terminating accounts of users who are repeat infringers of copyright.

Good Faith Requirement

Please ensure that any DMCA notice is submitted in good faith. Submitting false or misleading information may result in legal liability.

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GDPR Compliance Information

Last updated: December 2024

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Information

You have the right to be informed about how your personal data is being used.

Right of Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data.

Right to Erasure

You can request that we delete your personal data in certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

Right to Object

You can object to certain types of processing, including direct marketing.

Lawful Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing
• Contract: To perform our services
• Legal Obligation: To comply with applicable laws
• Legitimate Interest: To improve our services and prevent fraud

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including:

• Active client data: Duration of service plus 3 years
• Marketing data: Until consent is withdrawn
• Legal compliance data: As required by applicable laws

International Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your rights.

Data Protection Officer

You can contact our Data Protection Officer at:

Email: [email protected]
Phone: +1 (212) 555-0147
Address: 285 Madison Avenue, Suite 1200, New York, NY 10017, United States

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the information provided above. We will respond to your request within 30 days.